| One Stop Contacts | ||
|---|---|---|
| myRUN One Stop | 973-353-1766 ext.1 | |
| Financial Aid | 973-353-1766 ext.1 | go.rutgers.edu/myrunsupport |
| Registrar | 973-353-1766 ext.1 | go.rutgers.edu/myrunsupport |
| Student Accounting, Billing, Payment Center and RU ID Card Services | 973-353-1766 ext.1 | go.rutgers.edu/myrunsupport |
myRUN One Stop Hours of Operation: Fall 2023
In This Section
In-Person Hours for Fall 2023
Regular Hours starting 9/15/2023
Fall 2023 Blumenthal Hall Hours starting September 4
Back to Top
Back to Top
No Appointments needed for in-person service. Please plan to arrive 30 minutes before closing to ensure most comprehensive service.
Fall 2023 In-Person Hours - Starting Friday, September 15
Monday, Tuesday, Thursday, & Friday - 8:30AM-4:30PM
Wednesday - 10:00AM-4:30PM
Please see below for additional extended virtual evening & weekend hours
Payment Center (previously know as the Cashiers' Office) Hours as of December 4, 2023
Monday, Wednesday, & Friday - 8:30AM-3:30PM
Upcoming Closings:
Wednesday, 12/6/23 from 1:00-4:30pm - The Financial Aid Counter will be CLOSED for Professional Development, myRUN One Stop team available to answer basic questions
Thursday, 12/6/23 - The Financial Aid Counter will be CLOSED for Training & Processing, myRUN One Stop team available to answer basic questions
Friday, 12/8/23 - The Financial Aid Counter will be CLOSED for Professional Development, myRUN One Stop team available to answer basic questions
Wednesday, 12/13/23 - myRUN One Stop CLOSED starting at 11:00am for Professional Development
Thursday, 12/14/23 & Friday, 12/15/23 - The Financial Aid Counter will be CLOSED for Training & Processing, myRUN One Stop team available to answer basic questions
Thursday, 12/21/23 & Friday, 12/22/23 - The Financial Aid Counter will be CLOSED for Training & Processing, myRUN One Stop team available to answer basic questions
Friday, 12/22/23 - myRUN One Stop CLOSED starting at 12:00pm for Winter Holiday
Saturday-Monday, 12/23/23-1/1/24 - myRUN One Stop CLOSED for Winter Holiday
Wednesday, 1/10/24 - Registrar CLOSED for Professional Development, myRUN One Stop team available to answer basic questions
Extended Evening & Weekend Hours via myRUN Virtual Counter (Zoom)
Fall 2023 starting September 20, 2023
Things to note:
If you are an RBHS student, please contact your schools' financial aid, registar and student accounting team directly. RU-N only works directly with School 25 students.
- Activate Zoom at least 12 hours prior to entering the meeting - students have access to personal Zoom accounts which can be activated through the “Service Activation” option on https://netid.rutgers.edu/index.htm Once Zoom is selected, click activate.
- If Zoom has already been activated, you can skip to clicking the appropriate link below.
Virtual Counter Schedule
Virtual Extended Evening Hours (Availability & Appointment Selection)
Back to Top
Back to Top
Virtual Counter will resume for Evening Hours starting 9/20/2023
If you are an RBHS student, please contact your schools' financial aid, registar and student accounting team directly. RU-N only works directly with School 25 students.
Please have your NetID & RUID ready for the form.
Click here to look up your NetID
Click here to look up your RUID
Note: If there are no appointments available, either the availability has not yet opened or all appointments have been booked. Availability is limited.
| Day | Timeframe |
Appointment Availability |
|---|---|---|
| Closed for Winter - See you in Spring! | 2:30pm-5:30pm (10 minute appointments) | |
Virtual Saturday Hours (Availability & Appointment Selection)
Back to Top
Back to Top
Saturday Hours Fall 2023.
If you are an RBHS student, please contact your schools' financial aid, registar and student accounting team directly. RU-N onl works directly with School 25 students.
Please have your NetID & RUID ready for the form.
Click here to look up your NetID
Click here to look up your RUID
Note: If there are no appointments available, either the availability has not yet opened or all appointments have been booked. Availability is limited.
| Day | Timeframe |
Appointment Availability |
|---|---|---|
| Saturday, December 9, 2023 | 9:00am-12:00pm (10 minute appointments) | Click Here for Availability (availability opens 5 days ahead of appointment time) |
myRUN One Stop Quick Links
Most transactions for the term bills and the Office of Financial Aid can be completed online or via the myRUN Virtual Counter, myRUN Supportal (web form) and/or Webex/Zoom meetings.
To help you navigate through your financial aid, term bill and other important items, please see below for some quick links and how-to's:
Financial Aid
Back to Top
Back to Top
- How to Apply for Financial Aid
- View your Financial Aid Offer Letter (Make sure you are choosing the correct year and school)
- Check Required Documents (You will need the latest version of Adobe Acrobat Reader to complete these forms)
- How to Upload your Documents
- Professional Judgement (PJ) Request Form (Formerly known as Change in Family Circumstances [CIFC] form) - A CIFC is available to all students whose household circumstances have significantly changed from when they initially completed the FAFSA- school year fall 2022 and spring 2023
- Parent's Guide to Applyling for Financial Aid
- myGuest Dashboard
Need further Assistance? See top of page for contact methods.
Term Bill and Payments
Back to Top
Back to Top
- Tuition and Fees Rates and Fee Descriptions
- View your Term Bill (Make sure to select the correct term. Your latest bill will auto-populate.)
- Student Health Insurance (Rutgers University requires full time and ALL F&J Rutgers Visa sponsored students to waive or enroll in the Student Health Insurance Plan each semester)
- Setting Up Direct Deposit (for term bill refunds)
- Payment Plans (Fall 2023 payment plans are no longer available, however, payments can still be made online via your term bill)
- Payment Options (Here you can view instructions for the e-check payment process via your online student account AND access mailing address for check payments)
- Tax Benefits for Students (Tax season is coming! More on 1098-T Form | W-9s Form | 1098-E Form (Student Loans) | Student Worker Tax Exemptions)
- myGuest Dashboard
Need further Assistance? See top of page for contact methods.
Registrar (Transcripts, Enrollment Verification, Registration Dates and more)
Back to Top
Back to Top
- Register for Courses via Webreg (If you need advisement on course registration and/or degree completion, please reach out to your academic school)
- Request an Official Transcript
- Unofficial Transcript (For currently enrolled students ONLY)
- Request an Enrollment Verification
- Apply for Graduation: Undergraduate Students (except for Nursing Students) | Graduate Students (including Undergraduate Nursing Students)
- Diploma and Degree Information
- myGuest Dashboard
- Veteran Certification
Need further Assistance? See top of page for contact methods.
Additional Updates
Registration
Back to Top
Back to Top
All student registration services (adding/dropping a class; cross-registration; unemployment tuition plans; adding a major/minor; etc.) are open in person or through any available Virtual Counter links. As with all student registration items, students should speak with their academic advisor to ensure that they have an academic plan. Students can add/drop through the webreg system. Students can declare majors by completing the new fillable PDFs located on myRUN. Students who will need to complete cross-registration with NJIT will need to follow the directions on the RU-N Office of the Registrar website. All students utilizing the unemployment tuition waiver should follow the directions on the RU-N Office of the Registrar website.
RU ID Cards
Back to Top
Back to Top
Students seeking to obtain a new or replacement student ID will need to follow the directions on the RU ID website. All newly produced student RU IDs will be mailed to the student’s mailing address.
Term Bill and Financial Aid
Back to Top
Back to Top
Students can access their financial awards and term bills via myRutgers and clicking on the “dashboard” tab. The tab provides a personalized breakdown for each student. To access more information related to a particular area, students can click on the specific information they are seeking to access. Students can also access the above information by visiting the myRUN website. Students expecting any type of refund are also encouraged to sign up for direct deposit.
Key Contacts
(973) 353-1766 ext. 1
Blumenthal Hall3rd Floor
249 University Avenue Newark NJ07102
Call Center Hours:
Monday, Tuesday, Thursday, Friday: 8:30am-4:30pm (closed 12-1pm)
Wednesday: 10:00am-4:30pm (closed 12-1pm)
Call us: 973-353-1766 (press 1) - see hours above
Text us: 973-556-7779
Submit an inquiry via the myRUN Supportal by clicking here
Join us during our Virtual Counter sessions (via Zoom)
Webchat with us during our hours above (see chat option on bottom right of page)