One Stop Contacts | ||
---|---|---|
myRUN One Stop | 973-353-1766 ext.1 | |
Financial Aid | 973-353-1766 ext.1 | go.rutgers.edu/myrunsupport |
Registrar | 973-353-1766 ext.1 | go.rutgers.edu/myrunsupport |
Student Accounting, Billing, Payment Center and RU ID Card Services | 973-353-1766 ext.1 | go.rutgers.edu/myrunsupport |
One Stop Hours of Operation
In This Section
In-Person Hours
Please click the drop down menu for detailed office hours & closures.
**** The One Stop Student Services Center will be closed during the move to our *NEW LOCATION* in Conklin Hall - See below for details! ****
No Appointments needed for in-person/Drop-in service. Last student check-in time is noted per day below, but is subject to availability & wait times.
Upcoming Hours & Closures:
Thursday, June 12th - Tuesday, June 17th - Regular operating hours: open at 8:30am, last check in at 4:00pm. Payment center open 8:30-3:30pm.
Wednesday, June 18th - CLOSED for moving to the new One Stop in Conklin Hall. No phone or email access.
Thursday, June 19th - RU-N One Stop Virtual Counter will be available 9:00am-3:30pm for drop-in questions! Check back on 6/19 for zoom link.
Wednesday, June 20th - CLOSED for Juneteenth Holiday.
Monday, June 23rd-Tuesday, June 24th - RU-N One Stop Virtual Counter will be available 9:00am-3:30pm for drop-in questions! Check back on 6/19 for zoom link.
Wednesday, June 25th-Thursday, July 3rd - CLOSED for moving to the new One Stop in Conklin Hall. No phone or email access.
Friday, July 4th - CLOSED for 4th of July Holiday.
Monday, July 7th - CLOSED for moving to the new One Stop in Conklin Hall. No phone or email access.
Tuesday, July 8th - Regular operating hours resume at *NEW* Conklin Hall Location - 175 University Avenue: open at 8:30am, last check in at 4:00pm. Payment center open 8:30-3:30pm.
Virtual Counter (Zoom) Available 6/19, 6/23, & 6/24
Things to note:
If you are an RBHS student, please contact your schools' financial aid, registar and student accounting team directly. RU-N only works directly with School 25 students.
- Activate Zoom at least 12 hours prior to entering the meeting - students have access to personal Zoom accounts which can be activated through the “Service Activation” option on https://netid.rutgers.edu/index.htm Once Zoom is selected, click activate.
- If Zoom has already been activated, you can skip to clicking the appropriate link below.
Virtual Counter Schedule
If you are an RBHS student, please contact your schools' financial aid, registar and student accounting team directly. RU-N only works directly with School 25 students.
Please have your NetID & RUID ready for the form.
Click here to look up your NetID
Click here to look up your RUID
Note: If there are no appointments available, either the availability has not yet opened or all appointments have been booked. Availability is limited.
Day | Timeframe |
Appointment Availability |
---|---|---|
Thursday, June 19th 2025 |
9:30am-3:30pm |
Link will be available here |
Monday, June 23rd 2025 | 9:30am-3:30pm | Link will be available here |
Tuesday, June 24th 2025 | 9:30am-3:30pm | Link will be available here |
myRUN One Stop Quick Links
Most transactions for the term bills and the Office of Financial Aid can be completed online or via the myRUN Supportal (web form)
To help you navigate through your financial aid, term bill and other important items, please see below for some quick links and how-to's:
- How to Apply for Financial Aid
- View your Financial Aid Offer Letter (Make sure you are choosing the correct year and school)
- Check Required Documents (You will need the latest version of Adobe Acrobat Reader to complete these forms)
- How to Upload your Documents
- Professional Judgement (PJ) Request Form (Formerly known as Change in Family Circumstances [CIFC] form) - A CIFC is available to all students whose household circumstances have significantly changed from when they initially completed the FAFSA- school year fall 2022 and spring 2023
- Parent's Guide to Applyling for Financial Aid
- myGuest Dashboard
Need further Assistance? See top of page for contact methods.
- Tuition and Fees Rates and Fee Descriptions
- View your Term Bill (Make sure to select the correct term. Your latest bill will auto-populate.)
- Student Health Insurance (Rutgers University requires full time and ALL F&J Rutgers Visa sponsored students to waive or enroll in the Student Health Insurance Plan each semester)
- Setting Up Direct Deposit (for term bill refunds)
- Payment Plans (Fall 2023 payment plans are no longer available, however, payments can still be made online via your term bill)
- Payment Options (Here you can view instructions for the e-check payment process via your online student account AND access mailing address for check payments)
- Tax Benefits for Students (Tax season is coming! More on 1098-T Form | W-9s Form | 1098-E Form (Student Loans) | Student Worker Tax Exemptions)
- myGuest Dashboard
Need further Assistance? See top of page for contact methods.
- Register for Courses via Webreg (If you need advisement on course registration and/or degree completion, please reach out to your academic school)
- Request an Official Transcript
- Unofficial Transcript (For currently enrolled students ONLY)
- Request an Enrollment Verification
- Apply for Graduation: Undergraduate Students (except for Nursing Students) | Graduate Students (including Undergraduate Nursing Students)
- Diploma and Degree Information
- myGuest Dashboard
- Veteran Certification
Need further Assistance? See top of page for contact methods.
Additional Updates
All student registration services (adding/dropping a class; cross-registration; unemployment tuition plans; adding a major/minor; etc.) are open in person or through any available Virtual Counter links. As with all student registration items, students should speak with their academic advisor to ensure that they have an academic plan. Students can add/drop through the webreg system. Students can declare majors by completing the new fillable PDFs located on myRUN. Students who will need to complete cross-registration with NJIT will need to follow the directions on the RU-N Office of the Registrar website. All students utilizing the unemployment tuition waiver should follow the directions on the RU-N Office of the Registrar website.
Students seeking to obtain a new or replacement student ID will need to follow the directions on the RU ID website. All newly produced student RU IDs will be mailed to the student’s mailing address.
Students can access their financial awards and term bills via myRutgers and clicking on the “dashboard” tab. The tab provides a personalized breakdown for each student. To access more information related to a particular area, students can click on the specific information they are seeking to access. Students can also access the above information by visiting the myRUN website. Students expecting any type of refund are also encouraged to sign up for direct deposit.
Key Contacts
CLICK HERE for One Stop Office Hours!
One Stop Offices of Financial Aid, Registrar, Student Accounting, Payment Center, & ID Services