Technology Support

In This Section

The RU-N IT Service Center can assist you with your computer or other technology.

RU-N IT Service Center

The RU-N IT Service Center offers a range of computing support to faculty, staff, and students. Whether it's connecting to the wireless network, activating NetIDs, resetting passwords, setting up email accounts, submitting assignments through Blackboard, providing residential network support, or finding a computer lab to quietly work and print your work, we can assist you. Rutgers affiliates are encouraged to contact the RU-N IT Service Center for all your computing needs. Our student workers are cross-trained by full-time staff to troubleshoot a variety of network-related issues.

The RU-N IT Service Center's mission is to effectively and efficiently provide information technology support services to the Rutgers community. Support is available via phone, email, or in person. For assistance, please contact us at:

360 Martin Luther King Jr. Blvd.
Hill Hall, Room 109
Newark, NJ 07102
(973) 353-5083
help@newark.rutgers.edu

Walk-in hours are:

Monday–Thursday: 8:00 a.m.–6:30 p.m.
Friday: 8:00 a.m.–5:00 p.m.

Computer Labs

The Office of Information Technology (OIT) oversees nine open-access computer labs at Rutgers University–Newark. These facilities offer Windows and Mac systems equipped with a diverse selection of software, as well as high-speed printers that have wireless printing capabilities. Our largest computer labs are also staffed by trained student consultants.

Our student-staffed labs are located in the following buildings:

  • Dana Library
  • Engelhard Hall
  • Hill Hall
  • One Washington Park
  • Cyber Lounge

Open-access labs are in the following buildings:

  • Blumenthal Hall: Student Resource Center
  • 110 Warren Street: Learning Center and Lab
  • Conklin Hall: Writing Center
  • CLJ: Criminal Justice Lab

For more information regarding lab locations, hours, and available software, please visit our website at ncs.rutgers.edu/labs.

ResNet Support

The residential network allows you to easily access university resources such as web pages and class schedules. You can get connected in the residence halls with a wireless or wired connection, and RUWireless is configurable depending on your device.

If you need help with your network configuration, a device that is not able to authenticate with 802.1x, or a related problem, our ResNet support staff is available year-round—including summer session!

Still have questions about Technology Support?

Where is the RU-N IT Service Center located?
How can I work for the RU-N IT Service Center?
How do I connect to the wireless?
How can I check my email?
I need to reset my password.
How do I print?

Key Contacts

Hill HallRoom 109
360 Martin Luther King Jr. BoulevardNewarkNJ07102

Main contact