Office of International Student and Scholar Services (OISS)

In This Section


Dear Rutgers University – Newark community members,

I write to follow up on President Holloway’s message from earlier today and to give some more details specific to Rutgers-Newark, as the path to and through Fall 2020 is becoming considerably clearer. In close coordination with deans, faculty, and staff members, colleagues across Rutgers and academic, advising, administrative, and student affairs offices, as well as having gathered feedback from undergraduate and graduate students, we have compiled a working plan for Rutgers-Newark that describes what we envision the fall semester looking like for us.

Our working plan reflects acute awareness that Rutgers-Newark is an exceptionally mobile university community with an overwhelming majority of people who commute to and from our campus from widely varied locations and local circumstances, including nearly 90% of our students. We know that students, faculty, and staff will continue to face a wide range of personal and localized challenges for months to come. Cognizant of that and consonant with the detailed Rutgers-wide plan, “Returning to Rutgers: A How-To Guide To Repopulating Rutgers Spaces,” and the guidelines of the New Jersey Office of the Secretary of Higher Education, our plan prioritizes the health and safety of our campus and community members.

I strongly encourage all members of our community to review these reports. They articulate parameters that have informed our own planning thus far and reflect our ongoing partnership with colleagues across Rutgers as we continue to develop context-sensitive plans that require further consideration. Among those critically important areas are: student, faculty, and staff training; self-monitoring and health protocols; preparing workspaces and classrooms with equipment and signage to meet hygienic and social distancing guidelines; calibrating transportation plans with anticipated levels of students, faculty and staff expected on campus; and developing individualized management plans for all administrative offices to assure the health and safety of all community members while assuring that services will continue to be provided without interruption through tele-commuting and staggered in-person staffing, as needed. Of course, all plans must remain contingent on continued progress being made across our community and our state in mitigating the effects of COVID-19.

I urge you to read our working plan for the greatest level of detail we can offer at this moment regarding instruction, research, and student life. To enable us to provide the most robust learning and working environments possible under still-evolving conditions, continued patience is needed from all as we account for the impact on specific degree programs and courses, as well as specific staff plans. Below, I provide an executive summary of key sections of that document to provide a sense of our overall direction and the expected modes and scales of our community’s interactions and operations.

We are organizing virtual town hall meetings starting the week of July 13th for new and returning undergraduate and graduate students, and for the faculty and staff councils. We will share more information about these very soon. 

Deep thanks go to all of the faculty, staff, students, and academic and administrative leaders who have provided such thoughtful and insightful input to our plans thus far, and whose wisdom we will continue to draw upon as we move forward together.


Nancy Cantor

Please note that due to the current health crisis COVID-19, OISS Rutgers University - Newark is only offering remote advising via email, phone appointments, and virtual appointments. The OISS at 175 University Avenue in Conklin Hall is CLOSED and NOT open for walk-in advising/appointments at this time.


The information concerning Rutgers University’s Fall 2020 operating status has been posted: Please also refer to the Study in the States website for additional resources: Questions concerning specifics about completing degree requirements and courses should be directed to your academic official. Please continue to check our Office of International Student and Scholar Services website for future information regarding Fall 2020.


  1. Travel precautions from the CDC
  2. Homeland bans and travel warnings
    Gentle Reminder:Valid Passport, Valid Visa, Current I-20 with valid signature (for students already enrolled but returned to their home country due to the pandemic)

The Office of International Student & Scholar Services (OISS) in Rutgers University – Newark serves more than 1,700 international students, scholars and their dependents from more than 70 countries. 


The Office of International Student & Scholar Services (OISS) is the primary resource center, striving always for excellence in service to the international community of Rutgers University - Newark.


•    Advise F-1 students and J-1 exchange visitors on compliance with immigration laws and regulations to maintain legal status; 
•    Provide support to international students and scholars through orientation programs, cultural & social events and services in collaboration with other University units;
•    Assist University offices and academic departments in their international initiatives and help nurturing growth of international programs; 
•    Ensure institutional compliance to immigration regulations governing enrollment of F-1 students and J-1 exchange visitors; serves as liaison with state and federal agencies concerning F-1/J-1 regulatory issues.

OISS Walk-In Hours:

* No appointment necessary. Walk-in to submit/collect requests. *
Monday, Tuesday, Thursday: 9:30 AM – 4:00 PM

Wednesday: 12:30 PM – 4:00 PM

Friday, Saturday, Sunday: CLOSED

OISS Advising Hours:

* No appointment necessary to speak to an advisor. *
Monday: 11:30 AM – 1:00 PM

Tuesday: 1:00 PM – 2:30 PM

Wednesday: 2:30 PM – 4:00 PM

Thursday: 10:00 AM – 11:30 AM

Friday, Saturday, Sunday: CLOSED

Location: Rutgers University - Newark, Conklin Hall, Room 216


Beginning January 21, 2020

Email Inquiries:

All student inquiries must be sent to A member of the OISS staff will respond to your email within 3-5 business days. Please assist OISS staff by only sending inquiries to Please do not send duplicate/follow-up emails to individual OISS staff members, as that will slow overall processing times and cause delays! Duplicate emails and follow-up emails will not receive a response.

Processing Times:

Due to an increasingly large volume of applications, please be aware that the OISS average processing time for all successfully complete and accurate requests is currently a minimum of 10 business days, and we will process all requests in the order that they are received. Additional time will be added to applications that require updated/corrected documentation. Requests for expediting will only be considered in cases where the OISS determines that a student is at risk of losing legal status. Plan the submission of your requests accordingly with the minimum 10 business day timeline!  





    Key Contacts